Thursday, March 29, 2012

Get Authentication Error in upgrade SQL 2005 named instance to SP1 TCP

I got the following error using either NT or SQL Login ('sa') that are sysadmin in my SQL 2005 instance:

Your Account information could not be verified for one or more instances. Ensure that you can connect to all the selected instances using the account information provided. To process further deselect the instances to which connectivity cannot be established.

However, I would login to SQL 2005 named instance, either NT or SQL login 'sa' without any problems to do anything I want because both are sysadmin.

<PS> Note that my default SQL instance in my local server is SQL 2000 and SQL 2005 named instance.

Richard

Hi Richard, I just tried this on my machine and didn't hit any issues. Can you send a little more info about the state of your machine? Are you running SQL 2000 SP4? What SKU is SQL 2000 and what SKU is 2005? Are they both ENT? And how are you connecting to the 2005 named instance? I was able to install SP1 using Windows Authentication. Can you submit your install logs so I can try to help debug?

Here's what I did:
1) Install SQL 2000 ENT SKU as local system, setting SA password - default instance
2) Apply SQL 2000 SP4
3) Install SQL 2005 ENT SKU setting SQL to run under domain account - named instance
4) Install SQL 2005 SP1

Does that look similar to your repro steps?

Thanks,
Samuel Lester (MSFT)

|||

What I hae done is 1), 3), and get the error for 4). Attached is the log file for your information:

4 servicepackname = Microsoft SQL Server 2005 Service Pack 1 Setup
04/03/2006 15:54:40.464 splevel = 0,1
04/03/2006 15:54:40.504 supportdir = \\2003SERVER\d$\9a954d1afa2c57beebe098
04/03/2006 15:54:40.574 upgradecode = {1B117BA7-5BC1-419E-820E-7D4F3F412C7B}
04/03/2006 15:54:40.644 version = 9
04/03/2006 15:54:40.694
04/03/2006 15:54:40.714 File Group Details: MSI
04/03/2006 15:54:40.734 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
04/03/2006 15:54:40.764 File Details: msxml6.msi
04/03/2006 15:54:40.784
04/03/2006 15:54:40.824 Instance Details: MSXML 6.0 Parser
04/03/2006 15:54:40.854 productcode = {AEB9948B-4FF2-47C9-990E-47014492A0FE}
04/03/2006 15:54:40.884
04/03/2006 15:54:40.904 Product Details:
04/03/2006 15:54:40.924 INF File Name: \\2003SERVER\d$\9a954d1afa2c57beebe098\HotFixMsxml6_x64.inf
04/03/2006 15:54:40.944 baselinebuild = 1399
04/03/2006 15:54:40.994 build = 2040
04/03/2006 15:54:41.015 description = MSXML 6.0 Parser (64-bit)
04/03/2006 15:54:41.045 details = Service Pack for Microsoft XML 6.0 Parser.
04/03/2006 15:54:41.075 kbarticle = KB913090
04/03/2006 15:54:41.115 kbarticlehyperlink = http://support.microsoft.com/?kbid=913090
04/03/2006 15:54:41.155 lcid = 1033
04/03/2006 15:54:41.195 legalproductname = MSXML 6.0 Parser (64-bit)
04/03/2006 15:54:41.215 machinetype = x64
04/03/2006 15:54:41.305 package = HotFixMsxml6_x64
04/03/2006 15:54:41.325 packagetype = Hotfix
04/03/2006 15:54:41.355 productname = Redist9
04/03/2006 15:54:41.405 servicepackname = Microsoft SQL Server 2005 Service Pack 1 Setup
04/03/2006 15:54:41.435 splevel = 0,1
04/03/2006 15:54:41.455 supportdir = \\2003SERVER\d$\9a954d1afa2c57beebe098
04/03/2006 15:54:41.475 upgradecode = {5BBED1F8-E6F3-4A02-BC97-26D35BE200CA}
04/03/2006 15:54:41.595 version = 9
04/03/2006 15:54:41.695
04/03/2006 15:54:41.776 File Group Details: MSI
04/03/2006 15:54:41.856 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
04/03/2006 15:54:41.946 File Details: msxml6_x64.msi
04/03/2006 15:54:42.196
04/03/2006 15:54:42.296 Product Details:
04/03/2006 15:54:42.396 INF File Name: \\2003SERVER\d$\9a954d1afa2c57beebe098\HotFixSqlxml4.inf
04/03/2006 15:54:42.507 baselinebuild = 1399
04/03/2006 15:54:42.617 build = 2040
04/03/2006 15:54:42.687 description = SQLXML4
04/03/2006 15:54:42.757 details = Service Pack for Microsoft SQLXML 4.0.
04/03/2006 15:54:42.837 kbarticle = KB913090
04/03/2006 15:54:42.937 kbarticlehyperlink = http://support.microsoft.com/?kbid=913090
04/03/2006 15:54:43.037 lcid = 1033
04/03/2006 15:54:43.138 legalproductname = SQLXML4
04/03/2006 15:54:43.238 machinetype = x86
04/03/2006 15:54:43.368 package = HotFixSqlxml4
04/03/2006 15:54:43.398 packagetype = Hotfix
04/03/2006 15:54:43.438 productcode = {8C62A94B-4AB6-485F-A111-93056684D340}
04/03/2006 15:54:43.458 productname = Redist9
04/03/2006 15:54:43.488 servicepackname = Microsoft SQL Server 2005 Service Pack 1 Setup
04/03/2006 15:54:43.578 splevel = 0,1
04/03/2006 15:54:43.638 supportdir = \\2003SERVER\d$\9a954d1afa2c57beebe098
04/03/2006 15:54:43.678 upgradecode = {D9CA3D82-6F1B-41A7-8141-B90ACA8F865B}
04/03/2006 15:54:43.708 version = 9
04/03/2006 15:54:43.748
04/03/2006 15:54:43.768 File Group Details: MSI
04/03/2006 15:54:43.809 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
04/03/2006 15:54:43.829 File Details: sqlxml4.msi
04/03/2006 15:54:43.869
04/03/2006 15:54:43.899 Instance Details: SQLXML4
04/03/2006 15:54:43.919 productcode = {8C62A94B-4AB6-485F-A111-93056684D340}
04/03/2006 15:54:43.969
04/03/2006 15:54:43.999 Product Details:
04/03/2006 15:54:44.019 INF File Name: \\2003SERVER\d$\9a954d1afa2c57beebe098\HotFixSqlxml4_x64.inf
04/03/2006 15:54:44.069 baselinebuild = 1399
04/03/2006 15:54:44.099 build = 2040
04/03/2006 15:54:44.129 description = SQLXML4 (64-bit)
04/03/2006 15:54:44.169 details = Service Pack for Microsoft SQLXML 4.0.
04/03/2006 15:54:44.199 kbarticle = KB913090
04/03/2006 15:54:44.229 kbarticlehyperlink = http://support.microsoft.com/?kbid=913090
04/03/2006 15:54:44.269 lcid = 1033
04/03/2006 15:54:44.299 legalproductname = SQLXML4 (64-bit)
04/03/2006 15:54:44.329 machinetype = x64
04/03/2006 15:54:44.359 package = HotFixSqlxml4_x64
04/03/2006 15:54:44.399 packagetype = Hotfix
04/03/2006 15:54:44.429 productname = Redist9
04/03/2006 15:54:44.459 servicepackname = Microsoft SQL Server 2005 Service Pack 1 Setup
04/03/2006 15:54:44.510 splevel = 0,1
04/03/2006 15:54:44.600 supportdir = \\2003SERVER\d$\9a954d1afa2c57beebe098
04/03/2006 15:54:44.650 upgradecode = {F457D8E6-7686-437D-9B17-E21D45CCABD8}
04/03/2006 15:54:44.680 version = 9
04/03/2006 15:54:44.720
04/03/2006 15:54:44.750 File Group Details: MSI
04/03/2006 15:54:44.780 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
04/03/2006 15:54:44.820 File Details: sqlxml4_x64.msi
04/03/2006 15:54:44.850
04/03/2006 15:54:44.880 Product Details:
04/03/2006 15:54:44.920 INF File Name: \\2003SERVER\d$\9a954d1afa2c57beebe098\HotFixSQLServer2005_BC.inf
04/03/2006 15:54:44.950 baselinebuild = 1399
04/03/2006 15:54:44.980 build = 2040
04/03/2006 15:54:45.020 description = Backward Compatibility
04/03/2006 15:54:45.050 details = Service Pack for the Backward Compatibility components, including Data Transformation Services Runtime and SQL-DMO.
04/03/2006 15:54:45.080 kbarticle = KB913090
04/03/2006 15:54:45.120 kbarticlehyperlink = http://support.microsoft.com/?kbid=913090
04/03/2006 15:54:45.160 lcid = 1033
04/03/2006 15:54:45.191 legalproductname = Microsoft SQL Server 2005 Backward Compatibility
04/03/2006 15:54:45.231 machinetype = x86
04/03/2006 15:54:45.261 package = HotFixSQLServer2005_BC
04/03/2006 15:54:45.291 packagetype = Hotfix
04/03/2006 15:54:45.321 productcode = {96327C3C-96BE-4C7A-A6F7-A71635E5949A}
04/03/2006 15:54:45.361 productname = Redist9
04/03/2006 15:54:45.391 servicepackname = Microsoft SQL Server 2005 Service Pack 1 Setup
04/03/2006 15:54:45.421 splevel = 0,1
04/03/2006 15:54:45.461 supportdir = \\2003SERVER\d$\9a954d1afa2c57beebe098
04/03/2006 15:54:45.491 upgradecode = {1E70C6C9-E1B7-4A74-BC8C-8EB5D010CEC9}
04/03/2006 15:54:45.521 version = 9
04/03/2006 15:54:45.561
04/03/2006 15:54:45.591 File Group Details: MSI
04/03/2006 15:54:45.621 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
04/03/2006 15:54:45.661 File Details: SQLServer2005_BC.msi
04/03/2006 15:54:45.691
04/03/2006 15:54:45.721 Instance Details: Backward Compatibility
04/03/2006 15:54:45.761 productcode = {96327C3C-96BE-4C7A-A6F7-A71635E5949A}
04/03/2006 15:54:45.791
04/03/2006 15:54:45.821 Product Details:
04/03/2006 15:54:45.851 INF File Name: \\2003SERVER\d$\9a954d1afa2c57beebe098\HotFixSQLServer2005_BC_x64.inf
04/03/2006 15:54:45.892 baselinebuild = 1399
04/03/2006 15:54:45.922 build = 2040
04/03/2006 15:54:45.952 description = Backward Compatibility (64-bit)
04/03/2006 15:54:45.992 details = Service Pack for the Backward Compatibility components, including Data Transformation Services Runtime and SQL-DMO.
04/03/2006 15:54:46.022 kbarticle = KB913090
04/03/2006 15:54:46.052 kbarticlehyperlink = http://support.microsoft.com/?kbid=913090
04/03/2006 15:54:46.092 lcid = 1033
04/03/2006 15:54:46.122 legalproductname = Microsoft SQL Server 2005 Backward Compatibility (64-bit)
04/03/2006 15:54:46.152 machinetype = x64
04/03/2006 15:54:46.192 package = HotFixSQLServer2005_BC_x64
04/03/2006 15:54:46.222 packagetype = Hotfix
04/03/2006 15:54:46.322 productname = Redist9
04/03/2006 15:54:46.362 servicepackname = Microsoft SQL Server 2005 Service Pack 1 Setup
04/03/2006 15:54:46.402 splevel = 0,1
04/03/2006 15:54:46.432 supportdir = \\2003SERVER\d$\9a954d1afa2c57beebe098
04/03/2006 15:54:46.462 upgradecode = {7B6BF434-3C72-4DB3-8049-FEF31AEAFF9A}
04/03/2006 15:54:46.492 version = 9
04/03/2006 15:54:46.532
04/03/2006 15:54:46.562 File Group Details: MSI
04/03/2006 15:54:46.593 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
04/03/2006 15:54:46.633 File Details: SQLServer2005_BC_x64.msi
04/03/2006 15:54:46.663
04/03/2006 15:54:46.693 Product Details:
04/03/2006 15:54:46.733 INF File Name: \\2003SERVER\d$\9a954d1afa2c57beebe098\HotFixSqlWriter.inf
04/03/2006 15:54:46.763 baselinebuild = 1399
04/03/2006 15:54:46.793 build = 2040
04/03/2006 15:54:46.833 description = Microsoft SQL Server VSS Writer
04/03/2006 15:54:46.863 details = Service Pack for Microsoft SQL Server VSS Writer.
04/03/2006 15:54:46.893 kbarticle = KB913090
04/03/2006 15:54:46.933 kbarticlehyperlink = http://support.microsoft.com/?kbid=913090
04/03/2006 15:54:46.973 lcid = 1033
04/03/2006 15:54:47.003 legalproductname = Microsoft SQL Server VSS Writer
04/03/2006 15:54:47.053 machinetype = x86
04/03/2006 15:54:47.083 package = HotFixSqlWriter
04/03/2006 15:54:47.113 packagetype = Hotfix
04/03/2006 15:54:47.153 productcode = {1CBE3804-20DF-48DA-B048-895C206E80A5}
04/03/2006 15:54:47.183 productname = Redist9
04/03/2006 15:54:47.213 servicepackname = Microsoft SQL Server 2005 Service Pack 1 Setup
04/03/2006 15:54:47.253 splevel = 0,1
04/03/2006 15:54:47.284 supportdir = \\2003SERVER\d$\9a954d1afa2c57beebe098
04/03/2006 15:54:47.314 upgradecode = {65D8E1DF-6201-4B53-A0F9-E654F8E80F97}
04/03/2006 15:54:47.344 version = 9
04/03/2006 15:54:47.384
04/03/2006 15:54:47.414 File Group Details: MSI
04/03/2006 15:54:47.444 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
04/03/2006 15:54:47.484 File Details: SqlWriter.msi
04/03/2006 15:54:47.514
04/03/2006 15:54:47.544 Instance Details: Microsoft SQL Server VSS Writer
04/03/2006 15:54:47.584 productcode = {1CBE3804-20DF-48DA-B048-895C206E80A5}
04/03/2006 15:54:47.614
04/03/2006 15:54:47.644 Product Details:
04/03/2006 15:54:47.684 INF File Name: \\2003SERVER\d$\9a954d1afa2c57beebe098\HotFixSqlWriter_x64.inf
04/03/2006 15:54:47.714 baselinebuild = 1399
04/03/2006 15:54:47.744 build = 2040
04/03/2006 15:54:47.774 description = Microsoft SQL Server VSS Writer (64-bit)
04/03/2006 15:54:47.814 details = Service Pack for Microsoft SQL Server VSS Writer.
04/03/2006 15:54:47.844 kbarticle = KB913090
04/03/2006 15:54:47.874 kbarticlehyperlink = http://support.microsoft.com/?kbid=913090
04/03/2006 15:54:47.944 lcid = 1033
04/03/2006 15:54:47.995 legalproductname = Microsoft SQL Server VSS Writer (64-bit)
04/03/2006 15:54:48.045 machinetype = x64
04/03/2006 15:54:48.085 package = HotFixSqlWriter_x64
04/03/2006 15:54:48.155 packagetype = Hotfix
04/03/2006 15:54:48.225 productname = Redist9
04/03/2006 15:54:48.275 servicepackname = Microsoft SQL Server 2005 Service Pack 1 Setup
04/03/2006 15:54:48.345 splevel = 0,1
04/03/2006 15:54:48.405 supportdir = \\2003SERVER\d$\9a954d1afa2c57beebe098
04/03/2006 15:54:48.475 upgradecode = {E9031696-DD39-4C25-BAEB-425FF28279EA}
04/03/2006 15:54:48.625 version = 9
04/03/2006 15:54:48.716
04/03/2006 15:54:48.756 File Group Details: MSI
04/03/2006 15:54:48.786 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
04/03/2006 15:54:48.816 File Details: SqlWriter_x64.msi
04/03/2006 15:54:48.856
04/03/2006 15:55:14.993 Authenticating user using Windows Authentication
04/03/2006 15:55:15.073 SQL Service MSSQL$YUKON was previously running, ready for authentication
04/03/2006 15:55:15.114 SQL Agent Service SQLAgent$YUKON was not previously running
04/03/2006 15:55:24.247 User authentication failed. Please check to see if the password provided is correct or check to see if the SQL Server Instance is set to Mixed Authentication
04/03/2006 15:55:33.009 Failed to receive sysadmin status for RS instance: YUKON
04/03/2006 15:55:58.786 Authenticating user using SAPWD
04/03/2006 15:55:58.836 SQL Service MSSQL$YUKON was previously running, ready for authentication
04/03/2006 15:55:58.866 SQL Agent Service SQLAgent$YUKON was not previously running
04/03/2006 15:56:07.509 User authentication failed. Please check to see if the password provided is correct or check to see if the SQL Server Instance is set to Mixed Authentication
04/03/2006 15:56:16.151 Failed to receive sysadmin status for RS instance: YUKON
04/03/2006 15:57:24.440 Hotfix package closed

|||I get the same problem. I have installed SQL 2000 SP4 and it did not fix it.

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